Is my damage comprehensive or collision?

How many of us have found damage on our car and asked ourselves how did that happen? Thousands of auto claims and car accidents are occurring everyday through the US.  Auto collisions centers stay very busy repairing cars. Auto insurers stay busy evaluating claims and concluding what “probably” happened. To understand what happened requires analization and [...]

Auto accident–frustrating and emotional

I handled auto claims for over 6 years. In that period of time, I handled thousands of auto claims. In my experience handling claims, most people at the time of the accident are so emotional that they can’t articulate the facts of the loss clearly to the police department or the claims representative. Well, this [...]

Car accident responsibilities

If you are in a car accident, remember to always protect yourself at the accident scene. You do this in a couple of different ways. 1st, physical protection–be aware of your surroundings. I saw on the news last week that a person stopped to help another person after a small car accident and was struck [...]

Does your claims representative serve you?

I have had many conversations with people who my company insured, yet those individuals questioned strongly whether I was serving their best interests or that of the company who employed me. I heard it over and over again– insurance companies don’t care about their insureds or people they insure, they only care about making money. [...]